SECTION 25 - CONTACT INFORMATION

At Marvix Hub, we are committed to providing excellent customer service and responding to all enquiries as quickly as possible.

If you have any questions regarding these Terms of Service, your order, our products, payments, shipping, returns, or any other matter relating to our website or services, please contact us using the appropriate department below.

Customer Support

For order assistance, shipping enquiries, returns, refunds, warranty claims, or general support:

Email: support@marvixhub.com

Sales Department

For product information, bulk purchases, partnership opportunities, or pre-sale enquiries:

Email: sales@marvixhub.com

General Enquiries

For general business enquiries or information about Marvix Hub:

Email: info@marvixhub.com

Privacy & Data Protection

For requests relating to personal data, GDPR rights, account information, or privacy concerns:

Email: privacy@marvixhub.com

Returns & Refunds

For return authorizations, refund requests, or damaged item claims:

Email: returns@marvixhub.com

Business Address

Marvix Hub
238-246 King Street
London W6 0RF
United Kingdom

Website: https://marvixhub.com

Customer Service Hours

Monday to Friday
9:00 AM to 6:00 PM (GMT)

We aim to respond to all customer enquiries within 24 to 48 business hours. During holidays, promotional events, or periods of high demand, response times may be slightly longer.

Before contacting us, we recommend reviewing our Shipping Policy, Refund Policy, Privacy Policy, and Frequently Asked Questions, as many common questions are answered there.

By continuing to use our website and services, you acknowledge that you have read, understood, and agreed to these Terms of Service.