Privacy policy


Marvix Hub is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. If you have any questions regarding this Privacy Policy, the information we collect, how we process your personal data, or if you wish to exercise any of your privacy rights, please contact us using the details below.

Our customer support team is available to assist with privacy requests, account enquiries, order-related issues, returns, refunds, and general questions about our services.

Email Contacts

Privacy & Data Protection
privacy@marvixhub.com

Customer Support
support@marvixhub.com

General Enquiries
info@marvixhub.com

Sales & Product Information
sales@marvixhub.com

Returns & Refunds
returns@marvixhub.com

Business Address

Marvix Hub
238-246 King Street
London W6 0RF
United Kingdom

Website: https://marvixhub.com

Response Time

We aim to respond to all enquiries within 24 to 48 business hours. During periods of high demand or public holidays, response times may be slightly longer.

Your Privacy Rights

Depending on your country of residence, you may have the right to:

  • Request access to the personal information we hold about you.
  • Correct inaccurate or incomplete personal information.
  • Request deletion of your personal information where legally permitted.
  • Restrict or object to certain types of data processing.
  • Withdraw your consent at any time where processing is based on consent.
  • Request a copy of your personal information in a portable format.

To exercise any of these rights, please contact us at privacy@marvixhub.com. We may ask you to verify your identity before processing your request to protect your personal information.

Complaints

If you believe your personal information has not been handled in accordance with applicable data protection laws, please contact us first so we can resolve your concerns promptly. If you remain dissatisfied, you may have the right to lodge a complaint with your local data protection authority.